As Australasia's leading owner and operator of landmark luxury hotels, Stamford Hotels and Resorts are committed to exceeding the highest expectations of excellence of all our guests and therefore have a proud history of providing excellence in service and products.
We currently have a fantastic career opportunity for an experienced and motivated Reservations Agent covering two hotels: Sir Stamford Circular Quay and Stamford Plaza Sydney Airport. The position is based at Stamford Plaza Sydney Airport.
The Reservations Agent is responsible and accountable for the administration of all reservations and inbound call enquires, special guest requests, as well as ensuring the accurate inputting and processing of all reservations information. Including F.I.T requirements, through the telephone, fax and via the GDS system.
What are we looking for?
- Previous experience in a Front Office or Reservation Department
- Passion to deliver a 5 star service at all times
- Excellent Communication skills
- Impeccable grooming, well mannered
- Enjoy working in a team environment & be able to achieve a high level of service
- Knowledge of Fidelio/Opera will be advantageous
Stamford Hotels and Resorts welcomes people who share our passion and who have a positive approach to simply exceptional service, as well as those who take ownership and pride in what they do
Employees of Stamford Hotels and Resorts are entitled to many outstanding benefits.
How to Apply
If you are interested in applying for the above position, please forward your application (covering letter and CV) via the link below. Please note we will ONLY be contacting candidates who are successful for an interview.
The successful applicant must hold or be willing to obtain a National Police Clearance.
Stamford Hotels and Resorts is an Equal Opportunity Employer.