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Hotel Manager

Job No: SPM17061401
Location: Melbourne

As a leading owner and operator of landmark luxury hotels, Stamford Hotels and Resorts are seeking dynamic and experienced Hotel Manager to join our senior management team at Stamford Plaza Melbourne. This position is to support the hotel's operation to ensure excellence in service delivery and customer satisfaction.

The successful applicant will assume responsibility for the day-to-day efficient operation of the Hotel, leading Room Division, Food and Beverage teams and assisting the General Manager in managing other aspects of the Hotel as they arise.

With strong focus on Food & Beverage operations, this role supports and assists the General Manager to ensure the continued development of our strategic financial vision of the hotel.

To achieve the budgeted profitability and sales target whilst providing exceptional customer satisfaction, it is incumbent that you possess:

  • Previous experience as Hotel Manager/ Hotel Operations Manager or equivalent role at a large deluxe hotel.
  • Passion for service excellence in building a customer service culture.
  • Excellent financial and forecasting skills to manage resources allocation and to ensure business goals are met.
  • In depth operations knowledge of Front Office / Rooms / Reservations / Food & Beverage systems.
  • Proven track record in driving profitable F&B outlets and possess an innovative mind to develop F & B promotions.
  • Sales & Marketing skills especially within the hotel industry.
  • Revenue Management skills with experience of budgets, P&L's and forecasting.
  • Great leadership skills with an open door policy
  • Excellent communication skills, be motivated and professional in all dealing with guests, colleagues and staff members.
  • Tertiary qualifications in Hotel Management or Business Administration.

If you are up to this challenge, please forward your application (cover letter and resume) via below link.

We thank you in advance for your interest in this position, however only short listed candidates will be contacted for interview purposes.

Stamford Hotels and Resorts are an Equal Opportunity Employer.




Privacy Acknowledgment

The personal information provided in this form is collected for the purpose of assessing your suitability for employment with Stamford Hotels and Resorts (Australia and New Zealand). The personal information provided will be used in accordance with Stamford Hotels and Resorts privacy policy, particularly for the following purposes:

  • To process the application for the specific position you have applied for,
  • To process the application for other open positions with the Stamford Hotels and Resorts which you may be suitable for, and
  • To conduct necessary reference checks

Stamford Hotels and Resorts may use third party service providers with whom it contracts as part of its business operations to carry out certain human resources-related functions. Stamford Hotels and Resorts will ensure that such third party service providers use the personal information as instructed and for no other purposes. Stamford Hotels and Resorts have in place security and control measures to protect the personal information from unauthorised access and disclosure. By submitting this application, I hereby consent to the collecting, processing and use of my personal information as outlined above and I understand that I have the right to access my data and seek to have it altered, if necessary, in accordance with applicable personal data protection laws. I also understand and acknowledge that my relevant personal data may be transferred outside of Australia / New Zealand during the course of my employment.

Stamford Hotels and Resorts in Australia is obligated under the Privacy Act (1988) Cth, in New Zealand Privacy Act (1993) which regulates how it collects, uses and discloses personal information that we hold about you. By completing this Application form, you are supplying us with personal information. To enable us to discuss the information you have provided to use with your referees, the law requires we obtain your consent. By ticking, crossing or otherwise marking the "yes" box below, you explicitly and irrevocably consent to Stamford Hotels and Resorts or one of its associated companies discussing and disclosing your personal information with the referees you have listed above and other companies (including associated companies) in the Stamford Hotels and Resorts Group. 

I declare the information given in this application is true to the best of my knowledge. I understand that any act on my part in withholding the information and/or making any false statement in this application for employment is in itself sufficient grounds for dismissal. I also give consent to any investigation of the above information for the purpose of verification.

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